• This topic has 3 replies, 2 voices, and was last updated 6 years ago by Anonymous.
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    • March 27, 2018 at 1:19 pm #67846
      Anonymous
      Inactive

      When the Australia Post Shipping Plugin is active we’re unable to edit pages, products, posts etc in the Woocommerce backend. If we disbale the app, then we can edit as normal. This is not a practical solution as it means we have to put the shop into maintenace mode every time we want to edit a page of add a post.
      WordPress 4.9.4
      WooCommerce Version 3.3.4
      Page Builder by SiteOrigin Version 2.6.3
      Australia Post Shipping Plugin Version 1.1.4

    • March 27, 2018 at 2:18 pm #67883
      Anonymous
      Inactive

      Hi Simon,

      Your license might have expired hence you’re not getting the new plugin updates, our current version of the plugin is 2.1.2 please renew the license and update the plugin to the latest version.

      The issue you’re facing is because of the compatibility issue with the later version of wooocommerce. The Auspost plugin update should fix this.

      Regards,
      Lorenzo

    • March 28, 2018 at 3:53 am #67952
      Anonymous
      Inactive

      Hi Lorenzo
      We renewed our licence on 10 May2017 so it is current. Why are we not receiving plugin updates?
      Cheers
      Simon

    • March 28, 2018 at 2:40 pm #67980
      Anonymous
      Inactive

      Hi Simon,

      Please raise a ticket and provide the order number for the plugin purchase so that I can check, please make sure you have activated the license in the plugin settings.

      Regards,
      Lorenzo

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