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    • October 20, 2017 at 4:43 pm #55512
      Anonymous
      Inactive

      Hi. I have imported my products into my site successfully. But when I go to edit any of these products now I can’t update any of the details. Why would this be? I can get the ‘edit’ page to appear but when I click on ‘update’ nothing happens. Thanks!

    • October 20, 2017 at 4:46 pm #55514
      Anonymous
      Inactive

      Hi Anna,

      We are not sure whether this is related do a small test?
      Just create a new product and then check whether you can update it?

      If you can update it, then please share your csv so that i can analyse and check it.
      We would definitely help you.

    • October 20, 2017 at 5:16 pm #55519
      Anonymous
      Inactive

      Thank you!
      Yes I can create and edit new products no problem. And i can update the old products that were already on the site. It’s only imported products I can’t update. Please could you tell me how to share the csv file?

    • October 20, 2017 at 6:12 pm #55523
      Anonymous
      Inactive

      Hi Anna,

      You can provide us the csv here.

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