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Overseas customers started complaining that only the high-priced options were showing up. Non of the “packet” types were showing.
Everything works okay for local and US shipments.
No errors appeared in the shipping debug output, it just didn’t show all of the options it should.
I double-checked the weights and dimensions and tried increasing/decreasing them but that makes no difference.
Canada Post shows proper pricing when I enter the same dimensions and weights manually.
Has Canada Post changed something in their API?
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Hi,
Don’t worry, we would look into that.
We have a dedicated support team for the basic users of the canada post plugin.
Kindly post your query using the following link:
https://wordpress.org/support/plugin/canada-post-woocommerce-shipping
Our WordPress team will get back :
https://wordpress.org/support/plugin/canada-post-woocommerce-shipping
Regards,
Neha
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