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    • May 14, 2018 at 11:26 pm #72118
      Anonymous
      Inactive

      Hello,

      I had the WooCommerce Services plugin running for my USPS Shipping before I purchased the XAdapter USPS Shipping plugin.
      I deactivated the WooCommerce Services Plugin and Installed the XAdapter and configured it.
      Now I have no shipping rates showing up in my shopping cart.
      Is there something in particular I need to look at ?

      Should I be able to see the plugin when I go to SHIPPING ZONES > SHIPPING OPTIONS ? (Because I don’t see it)

      When I add a product to the cart i get “Can not get rates”

      Thank You for the help !

    • May 15, 2018 at 3:30 pm #72201
      Anonymous
      Inactive

      Hi,

      Please make sure you have weight and dimension in the products, the plugin does not work with the shipping zones but it should calculate the rates if configured correctly,

      If you still face issues, please do turn on the developer mode in the plugin settings and while calculating shipping cost copy and paste the debug data here.

      Regards,
      Lorenzo

    • May 15, 2018 at 10:34 pm #72282
      Anonymous
      Inactive

      Ok,
      I did get the plugin to calculate shipping for a different country, I only get options for US and CANADA.
      I want to ship worldwide.
      How can I assure that my custo get ALL international rates ?

      Joe

    • May 15, 2018 at 10:43 pm #72283
      Anonymous
      Inactive

      Cart

    • May 16, 2018 at 2:41 pm #72342
      Anonymous
      Inactive

      Hi Joe,

      Please make sure the international services are enabled in the plugin settings, and if the destination country to use the city name for calculating shipping cost.

      Regards,
      Lorenzo

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