- This topic has 3 replies, 2 voices, and was last updated 6 years, 1 month ago by Anonymous.
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AuthorPosts
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March 2, 2018 at 10:22 am #65657AnonymousInactive
Hi,
I receive authentication error 1000, when i use the below credentials.Test Password: xxxxxxxxxxxxxx8EV
Required for All Web Services
Developer Test Key: xxxxxxxxxxxxxNyX
Required for FedEx Web Services for Intra Country Shipping in US and Global
Test Account Number: xxxxxx380
Test Meter Number: xxxxxx687FedEx REQUEST:
Array
(
[WebAuthenticationDetail] => Array
(
[UserCredential] => Array
(
[Key] => xxxxxxxxxxxxNyX
[Password] => xxxxxxxxxxxxod8EV
))
[ClientDetail] => Array
(
[AccountNumber] => xxxxxx380
[MeterNumber] => xxxxxx87
)[TransactionDetail] => Array
(
[CustomerTransactionId] => *** WooCommerce Rate Request ***
)[Version] => Array
(
[ServiceId] => crs
[Major] => 22
[Intermediate] => 0
[Minor] => 0
)[RequestedShipment] => Array
(
[PreferredCurrency] => USD
[DropoffType] => REGULAR_PICKUP
[ShipTimestamp] => 2018-03-05T00:00:00+00:00
[PackagingType] => YOUR_PACKAGING
[Shipper] => Array
(
[Address] => Array
(
[PostalCode] => 92078
[CountryCode] => US
))
[ShippingChargesPayment] => Array
(
[PaymentType] => SENDER
[Payor] => Array
(
[ResponsibleParty] => Array
(
[AccountNumber] => 510087380
[CountryCode] => US
))
)
[RateRequestTypes] => LIST
[Recipient] => Array
(
[Address] => Array
(
[Residential] =>
[PostalCode] =>
[City] =>
[StateOrProvinceCode] => CA
[CountryCode] => US
))
[RequestedPackageLineItems] => Array
(
[0] => Array
(
[SequenceNumber] => 1
[GroupNumber] => 1
[GroupPackageCount] => 1
[Weight] => Array
(
[Value] => 1.87
[Units] => LB
))
)
[PackageCount] => 1
))
FedEx RESPONSE:
stdClass Object
(
[HighestSeverity] => ERROR
[Notifications] => stdClass Object
(
[Severity] => ERROR
[Source] => prof
[Code] => 1000
[Message] => Authentication Failed
)[TransactionDetail] => stdClass Object
(
[CustomerTransactionId] => *** WooCommerce Rate Request ***
)[Version] => stdClass Object
(
[ServiceId] => crs
[Major] => 22
[Intermediate] => 0
[Minor] => 0
))
Please note, same error if i use the below key given in support page as well
Developer Test Key: q8ncE6XYWCf4kPNx
Fedex Account Number: 510087127
Fedex Meter Number: 118675423
Password: WwVzOMiam84RYDm98nZL5Wo3Thanks
Ramji -
March 2, 2018 at 12:24 pm #65664AnonymousInactive
Hi Ramji,
Thanks for reaching out to us.
The Credentials that are provided in the support page are the Test Credentials. If you have enabled the “Production Key” and then entering the Test Credential details, then you will get the “Authentication Failed” error.
Can you please check with it and then try again?
Note: Also please ensure that you remove all the sensitive details(Credential) details, before posting the query in the forumLet us know if you have any query.
Regards, -
March 2, 2018 at 11:28 pm #65708AnonymousInactive
Hi
Appreciate your quick response,
I have kept the development keys unchecked only, but I receive that error, can you point me where else, I could be wrongThanks
Ramji -
March 5, 2018 at 2:06 pm #65841AnonymousInactive
Hi Ramji,
Could you kindly raise a ticket via this link and provide us the Credential information and the admin access to your site?
So that we can check for the issue.Let us know if you have any query.
Regards,
-
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