I purchased and installed the add-on in WordPress. I am interested in the Alipay integration.
However, when I click the Pay By Alipay button nothing happens.
Also, don’t I need to provide any Alipay API credentials for it to work? Our website has an alipay account.
You need to enable the Ali Pay option in Stripe Dashboard, and there are few WPML plugin such as WPML Translation Management that could be causing the issue, or there could be another plugins that could be causing the issue please deactivate other plugins and test if Ali Pay still do not work.
OK, it’s working now. Thank you. But there’s another problem. After I click the “Pay By Alipay” button and go through that process, then return to the checkout page, the First Name, Last Name and Email fields are not populated with the original entries, and the user has to re-enter those fields.
There’s some Ali Integration issue, we’re in contact with Stripe regarding this, we’ll let you know once we have a fix, and the video you attached, this may or may not be a part of that problem but I’ll inform our developers regarding this, we’ll release a new version with a fix.