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    • #57215
      Anonymous
      Inactive

      Upon debugging and issue where no shipping methods are found, I see that address validation is failing. It do I correct this?

      FedEx ADDRESS VALIDATION REQUEST:
      Array
      (
      [WebAuthenticationDetail] => Array
      (
      [UserCredential] => Array
      (
      [Key] => tFKNWdqqSORVOg6k
      [Password] => cxCHg3SMNKQyU7g0W9V6AeGOT
      )

      )

      [ClientDetail] => Array
      (
      [AccountNumber] => 338157606
      [MeterNumber] => 111153360
      )

      [TransactionDetail] => Array
      (
      [CustomerTransactionId] => *** Address Validation Request v2 from WooCommerce ***
      )

      [Version] => Array
      (
      [ServiceId] => aval
      [Major] => 2
      [Intermediate] => 0
      [Minor] => 0
      )

      [RequestTimestamp] => 2017-11-09T20:37:11+00:00
      [Options] => Array
      (
      [CheckResidentialStatus] => 1
      [MaximumNumberOfMatches] => 1
      [StreetAccuracy] => LOOSE
      [DirectionalAccuracy] => LOOSE
      [CompanyNameAccuracy] => LOOSE
      [ConvertToUpperCase] => 1
      [RecognizeAlternateCityNames] => 1
      [ReturnParsedElements] => 1
      )

      [AddressesToValidate] => Array
      (
      [0] => Array
      (
      [AddressId] => WTC
      [Address] => Array
      (
      [StreetLines] => Array
      (
      [0] => 39065 CR 388
      [1] =>
      )

      [PostalCode] => 49026
      )

      )

      )

      )
      FedEx ADDRESS VALIDATION RESPONSE:
      stdClass Object
      (
      [HighestSeverity] => ERROR
      [Notifications] => stdClass Object
      (
      [Severity] => ERROR
      [Source] => prof
      [Code] => 1000
      [Message] => Authentication Failed
      )

      [TransactionDetail] => stdClass Object
      (
      [CustomerTransactionId] => *** Address Validation Request v2 from WooCommerce ***
      )

      [Version] => stdClass Object
      (
      [ServiceId] => aval
      [Major] => 2
      [Intermediate] => 0
      [Minor] => 0
      )

      )
      FedEx REQUEST: Reveal
      FedEx RESPONSE: Reveal
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      FEDEX debug mode is on – to hide these messages, turn debug mode off in the settings.
      FedEx ADDRESS VALIDATION REQUEST: Reveal
      Array
      (
      [WebAuthenticationDetail] => Array
      (
      [UserCredential] => Array
      (
      [Key] => tFKNWdqqSORVOg6k
      [Password] => cxCHg3SMNKQyU7g0W9V6AeGOT
      )

      )

      [ClientDetail] => Array
      (
      [AccountNumber] => 338157606
      [MeterNumber] => 111153360
      )

      [TransactionDetail] => Array
      (
      [CustomerTransactionId] => *** Address Validation Request v2 from WooCommerce ***
      )

      [Version] => Array
      (
      [ServiceId] => aval
      [Major] => 2
      [Intermediate] => 0
      [Minor] => 0
      )

      [RequestTimestamp] => 2017-11-09T20:38:15+00:00
      [Options] => Array
      (
      [CheckResidentialStatus] => 1
      [MaximumNumberOfMatches] => 1
      [StreetAccuracy] => LOOSE
      [DirectionalAccuracy] => LOOSE
      [CompanyNameAccuracy] => LOOSE
      [ConvertToUpperCase] => 1
      [RecognizeAlternateCityNames] => 1
      [ReturnParsedElements] => 1
      )

      [AddressesToValidate] => Array
      (
      [0] => Array
      (
      [AddressId] => WTC
      [Address] => Array
      (
      [StreetLines] => Array
      (
      [0] => 39065 County Road 388
      [1] =>
      )

      [PostalCode] => 49026
      )

      )

      )

      )
      FedEx ADDRESS VALIDATION RESPONSE: Reveal
      stdClass Object
      (
      [HighestSeverity] => ERROR
      [Notifications] => stdClass Object
      (
      [Severity] => ERROR
      [Source] => prof
      [Code] => 1000
      [Message] => Authentication Failed
      )

      [TransactionDetail] => stdClass Object
      (
      [CustomerTransactionId] => *** Address Validation Request v2 from WooCommerce ***
      )

      [Version] => stdClass Object
      (
      [ServiceId] => aval
      [Major] => 2
      [Intermediate] => 0
      [Minor] => 0
      )

      )
      FedEx REQUEST: Reveal
      Array
      (
      [WebAuthenticationDetail] => Array
      (
      [UserCredential] => Array
      (
      [Key] => tFKNWdqqSORVOg6k
      [Password] => cxCHg3SMNKQyU7g0W9V6AeGOT
      )

      )

      [ClientDetail] => Array
      (
      [AccountNumber] => 338157606
      [MeterNumber] => 111153360
      )

      [TransactionDetail] => Array
      (
      [CustomerTransactionId] => *** WooCommerce Rate Request ***
      )

      [Version] => Array
      (
      [ServiceId] => crs
      [Major] => 22
      [Intermediate] => 0
      [Minor] => 0
      )

      [ReturnTransitAndCommit] => 1
      [RequestedShipment] => Array
      (
      [EditRequestType] => 1
      [PreferredCurrency] => USD
      [DropoffType] => REGULAR_PICKUP
      [ShipTimestamp] => 2017-11-10T00:00:00+00:00
      [PackagingType] => YOUR_PACKAGING
      [Shipper] => Array
      (
      [Address] => Array
      (
      [PostalCode] => 49090
      [CountryCode] => 49090
      )

      )

      [ShippingChargesPayment] => Array
      (
      [PaymentType] => SENDER
      [Payor] => Array
      (
      [ResponsibleParty] => Array
      (
      [AccountNumber] => 338157606
      [CountryCode] => 49090
      )

      )

      )

      [RateRequestTypes] => LIST
      [Recipient] => Array
      (
      [Address] => Array
      (
      [Residential] => 1
      [PostalCode] => 49026
      [City] => BLOOMINGDALE
      [StateOrProvinceCode] => MI
      [CountryCode] => US
      )

      )

      [RequestedPackageLineItems] => Array
      (
      [0] => Array
      (
      [SpecialServicesRequested] => Array
      (
      [SpecialServiceTypes] => Array
      (
      [0] => SIGNATURE_OPTION
      )

      [SignatureOptionDetail] => Array
      (
      [OptionType] => NO_SIGNATURE_REQUIRED
      )

      )

      [SequenceNumber] => 1
      [GroupNumber] => 1
      [GroupPackageCount] => 1
      [Weight] => Array
      (
      [Value] => 1.5
      [Units] => LB
      )

      )

      )

      [PackageCount] => 1
      [CustomsClearanceDetail] => Array
      (
      [DutiesPayment] => Array
      (
      [PaymentType] => SENDER
      [Payor] => Array
      (
      [ResponsibleParty] => Array
      (
      [AccountNumber] => 338157606
      [CountryCode] => 49090
      )

      )

      )

      [Commodities] => Array
      (
      [0] => Array
      (
      [Name] => apple-cran-butter-16-oz
      [NumberOfPieces] => 1
      [Description] =>
      [CountryOfManufacture] => 49090
      [Weight] => Array
      (
      [Units] => LB
      [Value] => 1
      )

      [Quantity] => 1
      [UnitPrice] => Array
      (
      [Amount] => 7
      [Currency] => USD
      )

      [CustomsValue] => Array
      (
      [Amount] => 11.28
      [Currency] => USD
      )

      )

      [1] => Array
      (
      [Name] => 4-oz-apple-juice-dried-cranberries
      [NumberOfPieces] => 1
      [Description] =>
      [CountryOfManufacture] => 49090
      [Weight] => Array
      (
      [Units] => LB
      [Value] => 0.25
      )

      [Quantity] => 1
      [UnitPrice] => Array
      (
      [Amount] => 2
      [Currency] => USD
      )

      [CustomsValue] => Array
      (
      [Amount] => 11.28
      [Currency] => USD
      )

      )

      [2] => Array
      (
      [Name] => 4-oz-dried-cran
      [NumberOfPieces] => 1
      [Description] =>
      [CountryOfManufacture] => 49090
      [Weight] => Array
      (
      [Units] => LB
      [Value] => 0.25
      )

      [Quantity] => 1
      [UnitPrice] => Array
      (
      [Amount] => 2
      [Currency] => USD
      )

      [CustomsValue] => Array
      (
      [Amount] => 11.28
      [Currency] => USD
      )

      )

      )

      [CommercialInvoice] => Array
      (
      [Purpose] => SOLD
      )

      )

      )

      )
      FedEx RESPONSE: Reveal
      stdClass Object
      (
      [HighestSeverity] => WARNING
      [Notifications] => stdClass Object
      (
      [Severity] => WARNING
      [Source] => crs
      [Code] => 556
      [Message] => There are no valid services available.
      [LocalizedMessage] => There are no valid services available.
      )

      [TransactionDetail] => stdClass Object
      (
      [CustomerTransactionId] => *** WooCommerce Rate Request ***
      )

      [Version] => stdClass Object
      (
      [ServiceId] => crs
      [Major] => 22
      [Intermediate] => 0
      [Minor] => 0
      )

      )

    • #57224
      Anonymous
      Inactive

      Hi Christy,

      Thanks for sharing the details.
      Kindly keep delivery signature as “Service Default” and provide the value “US” in the field “Shipper Country code” instead of “49090”.
      This should resolve the problem.

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