Adding / editing address doesn’t show or change shipping rates

XAdapter Forums Stamps.com USPS Shipping Extension with Postage for Magento Adding / editing address doesn’t show or change shipping rates

This topic contains 1 reply, has 2 voices, and was last updated by Anindo Anindo 8 months ago.

  • Author
    Posts
  • #53932
    gitty
    gitty
    Participant

    I purchased this plugin but somehow after adding address it still says no shipping methods avail. any help?

  • #62124
    Anindo
    Anindo
    Keymaster

    Hi Gitty,

    We apologise for the inconvenience caused and the late reply.

    In such cases, the best way to debug this is to check the debug log in Magento.
    You can get the file from this path :
    Request will be in /srv/users/serverpilot/apps/onlyhearts-magento/public/var/log/stampsrequest.log file
    and Response will be in /srv/users/serverpilot/apps/onlyhearts-magento/public/var/log/stampsresponse.log file.

    If you can send us these files, we would be able to understand exactly what problem is causing this. Do let us know if you have any query.

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