XAdapter › Forums › Canada Post Shipping Plugin with Print Label for WooCommerce › AAA Authentication Failure
May 29, 2017 at 11:17 am #47428
I cant get any shipping rates in the Premium version.
In debug mode I get the following errors:
-AAA Authentication Failure
-Invalid request. Ensure a valid shipping destination has been chosen on the cart/checkout page
I’m sure my CanadaPost username and shipping address are both valid
However I don’t have a CanadaPost contract#
May 29, 2017 at 4:41 pm #47483
Please make sure you have selected the account type as non contract in the plugin settings if you’re a non-contract user. And if the issue still persist please raise a request at xadapter support.
October 16, 2017 at 3:37 pm #55206
Good to know that your issue is resolved, and thank you for sharing the details as well. 🙂
October 23, 2017 at 5:06 pm #55141
Victor, did you ever get a Solution? Our system is currently having the same issue yet if I use the same UN and PW and Account number on the Canada Post site everything is fine.
October 16, 2017 at 3:12 pm #55172
Lorenzo your solution worked.
For those of you getting an authentication error, AAA Authentication failure from Canada post when in Debug Mode and trying to get shipping rates in your Cart or Checkout- Not only do you need to Open an account with Canada Post but you need to join the Developer API group as well. It will be the Developers that issue you a development and production username and passwords. In the Xadapter C>P> plugin setup, API section Merchants Username and Password – the series of letters and numbers you get from the Developers Area of Canada Post is what the Plugin needs – not your Canada Post account info other than it needs account Number.
April 5, 2018 at 11:59 pm #68589
First of all from Canada post:
Development e869c771edf06088 : 9b3e116990b6e0e9d8f8be Active Regenerate
Production 7c7a570497b06242 : 8bdf29e31d9df7dfc62fbf Active regenerate
What do i use for the merchant user name and password? is it development or production?
where Do I find Customer number API?
April 6, 2018 at 12:05 am #68590
For Test mode(Development mode),
Merchant Username : e869c771edf06088
Password : 9b3e116990b6e0e9d8f8be
For Live mode
Merchant Username : 7c7a570497b06242
Password : 8bdf29e31d9df7dfc62fbf
If you have understood it now, kindly delete this and confirm so that I can also delete it as this is a public forum.
Also, the customer number can be found out if you click on your “profile” in your canada post account.
August 30, 2018 at 9:06 pm #78759
August 31, 2018 at 12:54 am #78770
Kindly ensure you are using Development keys for Test mode and Production Keys for Live mode.
If you still face the issue, kindly share your Credential details. We will check and help you.
You must be logged in to reply to this topic.