Customer:
I am going to have single items in my shop that will never weigh more than 1kg, so I have set 8 country zones and the weights for 0-500g and 501g-1kg.
I am going to sell a 3-month package with 3xsingle postage. I have therefore set the weight at 1003 for three months, 1006 for six months and 1200 for 12 months.
When I put UK as the country in the checkout (zone 6), a message comes up stating there is no shipping method. I have double checked that the weight is in the product and that the shipping table has 1003 zone 6 UK.
I would appreciate it if you have any ideas where I am going wrong?
Support:
We suggest you to Kg, then your rule will not work (because it will take in Kg) as you have set 1003 gms in the product.
If this fix does not solve your problem, let us know.