WooCommerce DHL Express / eCommerce / Paket Shipping Plugin with Print Label

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4.95 out of 5

  • Compatible with WooCommerce 3.0.
  • You are protected by our 30 Day Money Back Guarantee.
Sold By: XAdapter
  • Description
  • Changelog
  • Reviews (21)
  • FAQ (10)
  • Comments (318)

DHL Express

Looking for the easiest & efficient way to integrate DHL Express with WooCommerce shopping cart? Tired of copying and pasting order details just to create a label? Here is the solution!

WooForce WooCommerce DHL Shipping Plugin with Print Label is a WordPress / WooCommerce extension that helps you to automate DHL Express shipping by displaying shipping rates on cart and checkout pages, print label from within WooCommerce, pack items automatically into boxes, and enable shipment tracking.
This plugin is Verified by DHL International (UK) Ltd. This plugin will work in all countries where DHL Express service is available.

DHL Paket

WooCommerce DHL Paket Shipping (Versand) Plugin allows you to pay postage and print label from an order view page in the WordPress Admin. If you also need the shipping rates to be shown on the checkout page, you may need to set the weight and zone-based rates manually. You may also use WooCommerce Shipping Pro for this purpose.
This plugin has been Approved by DHL Paket Quality Control and allocated an official App Id for integration.
The DHL business customer shipping API permits the management of shipments and the online purchase of postage and is typically aimed at senders with a volume of more than 200 shipments per year. For DHL business customers who do not have a DHL business customer account (EXP), and who have a shipment volume less than 200 shipments per year, shipping documents are created via the private customer shipping API.
The business customer shipping API takes care of:

  • The preparation of shipping documents for national and international shipping.
  • Creation of export documents.
  • Booking or cancellation of a pick-up request for a shipment from any point of origin and delivery to any destination location.
  • Retrieval of labels.

All operations apart from those required for booking and cancelling pick-ups are available for the following shipping types: Day Definite (DD) and Time Definite (TD).

DHL eCommerce

Looking for standard domestic and international parcel pick-up, delivery and return solutions for business customers as well as e-commerce logistics and facilitation services? Here is the solution! DHL eCommerce offers all this and more!

How does it work?

woocommerce-shipping-automationStep 1: Install the Plugin, input your DHL Account details, and enable DHL Express/Paket Shipping Method for WooCommerce.
Step 2: Customer sees DHL shipping rates based on items in their cart before placing an order.
Step 3: Pay Postage, Print Label, and Generate Tracking info from within WooCommerce order page.

 

Main Features – DHL Express

Live Shipping Rate:Based on the product weight, box dimensions, shipping destination etc., this plugin fetches DHL postage rates for both domestic and international shipping services. You can choose to return list rates or account / negotiated rates. There is an option to set conversion value in case the shop uses a different currency

 

Box Packing: Box packing with DHL boxes and custom boxes. Pack items individually or using the built-in box packer.
  • BIG BOX
  • SMALL BOX
  • BRIEFCASE BOX
  • EXPRESS EASY BOX 1
  • EXPRESS EASY BOX 2
  • EXPRESS EASY BOX 3
  • EXPRESS EASY BOX 4
  • EXPRESS EASY BOX 5
  • EXPRESS EASY BOX 6
  • EXPRESS EASY BOX 7
  • EXPRESS EASY BOX 8
  • JUMBO BOX 5
  • JUMBO BOX 8
  • EXPRESS PALLET
  • SNAP BOX
  • LARGE SNAP BOX

 

Services: Enable/disable, edit the names of, and add costs to services

 

Handling Fees: Set up handling fees based on the rules you define.

DHL Shipping Price Calculator: Get prices for following domestic and international shipping services.

  • DOMESTIC EXPRESS 12:00
  • B2C
  • JETLINE
  • SPRINTLINE
  • EXPRESS EASY
  • EXPRESS EASY
  • EUROPACK
  • AUTO REVERSALS
  • BREAKBULK EXPRESS
  • MEDICAL EXPRESS
  • EXPRESS WORLDWIDE
  • EXPRESS 9:00
  • FREIGHT WORLDWIDE
  • DOMESTIC ECONOMY SELECT
  • ECONOMY SELECT
  • DOMESTIC EXPRESS 9:00
  • JUMBO BOX
  • EXPRESS 9:00
  • EXPRESS 10:30
  • EXPRESS 10:30
  • DOMESTIC EXPRESS
  • DOMESTIC EXPRESS 10:30
  • EXPRESS WORLDWIDE
  • MEDICAL EXPRESS
  • GLOBALMAIL BUSINESS
  • SAME DAY
  • EXPRESS 12:00
  • EXPRESS WORLDWIDE
  • EUROPACK
  • ECONOMY SELECT
  • EXPRESS ENVELOPE
  • EXPRESS 12:00
Print Shipping Label: Print shipping labels from within WooCommerce.
After logging in to the WordPress admin area, you can create a shipment by clicking on the ‘create shipment’ button on the right-hand side of the order details page. Shipment details would automatically be sent to the DHL Express online account, and then the shipping label( 8X4_A4_PDF, 8X4_thermal, 8X4_A4_TC_PDF, 8X4_CI_PDF, 8X4_CI_thermal, 6X4_A4_PDF) would be generated, which you can print. Postage is automatically paid on these labels using your DHL account.
There is an option to change the shipping service before generating a label.
This plugin integrates with DHL Express APIs to print domestic or international shipping labels with a tracking barcode.

 

Shipment Tracking: The tracking number returned from DHL while generating the label would be added to order notes and will be sent as part of the order completion email. This enables Shipment Tracking for customers and shop owners.

 

Commercial Invoice: A commercial invoice is generated as a receipt as soon as Paperless trade is initiated.

 

Custom Shipment message: You can set your own message which can be attached along with the order completion email.

 

Bulk Creation/Deletion of shipments: Create shipments in bulk using the plugin. You can easily print the labels from the order overview page in woocommerce.

 

Other features

  • Offer all returned rates or cheapest
  • Use Account Rates or List Rates
  • Set Duty Tax Payment Type
  • Enable Insurance
  • Use Pounds/inches or Kilograms/Centimeters
  • Define custom tracking messages
  • Option to switch between Test and Live mode by using developer and production keys respectively

Main Features – DHL Paket

Postage & Label Printing: You can pay postage and generate labels with the click of a button from the order view page inside WordPress admin. The box size and package weight will be passed to DHL Paket API for this purpose. After logging in to the WordPress admin area, you can first create a shipment by clicking ‘Create Shipment’ button on the right-hand side of the order details page. Once this button is clicked, you will see the print label button which can be used to print the shipping label for the package.

 

Manual Label Printing: Provide desired weight and dimensions of the box manually and generate labels.

 

Euro Paket Compatibility: The plugin is compatible with Euro Paket.

 

Packstation Compatibility: Your customers can drop off their packages at the nearest store using this feature.
Box Packing: Based on the weight and size of the items in the order, a packing box is selected from predefined box sizes available for DHL Paket. The following boxes are available by default.
  • Päckchen XS
  • Päckchen S
  • Paket S
  • Paket M
  • Paket L
  • Paket XL
  • Reisegepäck

Create Manifest: Generate manifest by providing the start and end date.

 

Return Label: You can enable this feature for generating return labels for your shipments.

 

Cash on Delivery: Similar to return label, enable shipments to be shipped using the COD feature.
Domestic Shipping: The following domestic services are supported
  • Delivery on Time
  • Delivery Early
  • Express 09:00
  • Express 10:00
  • Express 12:00
  • Delivery Afternoon
  • Delivery Evening
  • Express Saturday

 

Test/Live Mode: This plugin gives you an option to switch between Test and Live mode.

 

Shipment Tracking: Live tracking number gets added to customer order details. The plugin allows you to define custom tracking messages.

 

Bulk Creation/Deletion of shipments: Create shipments in bulk using the plugin. You can easily print the labels from the order overview page in WooCommerce.

Main Features – DHL eCommerce

Label Printing: Generate labels with the click of a button from the order view page inside WordPress admin. The box size and package weight will be passed to DHL eCommerce API for this purpose. After logging in to the WordPress admin area, you can first create a shipment by clicking ‘Create Shipment’ button on the right-hand side of the order details page. Once this button is clicked, you will see the print label button which can be used to print the shipping label for the package.

 

Shipment Contents Description: The plugin provides an option to include a description for the contents of your shipment.

 

Box Packing: Based on the weight and size of the items in the order, a packing box is selected from predefined box sizes available for DHL eCommerce.
Diverse Range of Services: The following services, along with a few more, are included:
  • DHL GM Business Priority
  • DHL GM Business Standard
  • DHL Parcel International Standard
  • DHL Parcel International Direct
  • DHL GM Publication Priority
  • DHL GM Publication Standard
  • SM Marketing Parcel Ground
  • DHL SM Parcel Plus Expedited
  • DHL SM Parcel Plus Ground
  • DHL SM Parcel Expedited
  • DHL SM Parcel Ground
  • DHL SM Parcel Return Light
  • DHL DHL SM Parcel Return Plus
  • DHL DHL SM Parcel Return Ground
  • DHL DHL SM Parcel Expedited Max
Shipment Tracking: Live tracking number gets added to customer order details. The plugin allows you to define custom tracking messages.

 

Screenshots – DHL Express

Settings Page
Checkout Page
Order Admin Page
Label

Screenshots – DHL Paket

Settings Page
Checkout Page
Order Admin Page
Label

 

Last Updated: 21-July-2017

= 3.2.4 =
* Company name was not going properly.
= 3.2.3 =
* Introduced Latin Encoding option.
* Limited the length of consignee Company Name to 35 characters.
= 3.2.2 =
* Bug Fix: Shipping Label XML Modified for HS Tariff.
= 3.2.1 =
* Fixed PHP error on weight based shipping.
* Fixed weight conversion not happening in commercial invoice.
= 3.2.0 =
* 1. Archive Airway Shipping Documents
* Cash On Delivery Option
* Break down Shipping charges
* DHL Email Notification With Shipper Message
* Customer Logo Uploading on the Shipping Label
* Advanced Settings Modified
* Return Label Generation.
= 3.1.2 =
* Fixed showing virtual product in Commercial invoice.
= 3.1.1 =
* Fixed not going the HST with DHL Paket label request.
= 3.0.6 =
* Limit product title exceeding 75 char limit.
* Aligned product title lines in the Commercial invoice.
= 3.0.4 =
* Fixed changing 'PaymentCountryCode' according to shipping charge payment type (As DHL confirmed it should be origin country always).
= 3.0.3 =
* Void Shipment Implemented.

= 3.0.1 =

*DHL E-commerce Header Fix.

= 3.0.0 =

*DHL E-commerce implemented.

= 2.3.2 =

* German translation Updated.

= 2.3.1 =

* Fixed not working without SOAP.

= 2.3.0 =

*Fixed issues on estimate delivery.
*Fixed not going  PaymentCountryCode if duty payer is receiver.

= 2.2.9 =

*Fixed not working language translations.
= 2.2.8 =
* Hard coded origin country DE for DHL Paket
* Removed POfferedAgreement check from rate response.
* Fixed conflicting of box packing algorithm with other WooForce plugins
* Fixed Conflict of common.js with other WooForce plugins
= 2.2.7 =
* Commercial invoice generated for Non_plt Shipments.
= 2.2.6 =
* Charge code added for Insurance.
= 2.2.5 =
* Developed a commercial invoice apart from PLT.
= 2.2.4 =
* Filter for tracking message translation by customer order language.
= 2.2.3 =
* Fixed conflict of filters in commercial invoice.
= 2.2.2 =
* HST(CustomsTariffNumber) with DHL Paket Shipment.
= 2.2.1 =
* Fix for country of manufacture is not getting printer in Commercial invoice.
= 2.2.0 =
* Commercial invoice filter is not working.
= 2.1.9 =
* Fix on shipper name commercial invoice - Fixed the HST is displying in WC 3.0.
= 2.1.7 =
* Fixed showing wrong weight on commercial invoice.
= 2.1.7 =
* Implemented weight based shipping.
= 2.1.6 =
* Hook for Commercial invoice data.
= 2.1.5 =
* Changed dimensions boxes of DHL paket.
= 2.1.4 =
* Fixed printing shipper state twice in label.
= 2.1.3 =
* Added filter to change product details on commercial invoice.
= 2.1.2 =
* Fixed some WC compatibility warning -Fixed Bug on generate package.
= 2.1.1 =
* Bug fix with DHL special services
= 2.1.0 =
* Compatibility with WC 2.7
* Support label even without product weight and dimensions.
= 2.0.7 =
* Label changes.
= 2.0.6 =
* Fixed some warning in the case of box packing with no product dimension.
= 2.0.5 =
* Added inner box dimensions in box packing option.
= 2.0.4 =
* Display Packastaion Post Number with shipping address.
= 2.0.3 =
* Added filter for skip product.
= 2.0.2 =
* Field label Box Maximum Weight is changed to Max Package Weight.
= 2.0.1 =
* DHL Title changed to DHL Express in Settings Page.
= 2.0.0 =
* Merged WooCommerce DHL Express and Paket Shipping Plugins with Print Label.
= 1.8.9 =
* Added LocalProductCoce for Switzerland.
= 1.8.7 =
* Show discount price on commercial invoice.
= 1.8.6 =
* Implemented Signature options at product level.
= 1.8.4 =
* Fixed bug of package creation while bulk label printing.
= 1.8.3 =
* Minor change on getting order id on bulk label.
= 1.8.2 =
* Fixed issue of not picking vendor address on rate request.
= 1.8.1 =
* Introduced country of manufacture at product level for commercial invoice.
= 1.8.0 =
* Grammar fix on commercial invoice and consistency of decimal places.
= 1.7.9 =
* Incorporate city field with rate request.
= 1.7.8 =
* Added Contents description feature in label.
* Fixed Spelling mistake (KG) in commercial invoice.
* JS change for hiding Package Type if not Per item packing method.
= 1.7.7 =
* Implemented Saturday delivery option. Spelling mistake in commercial invoice.
= 1.7.6 =
* Corrected issues of commercial invoice and XML character.
= 1.7.4 =
* Improvements on compatibility with Multi-vendor plugin.
= 1.7.3 =
* Implementation of Estimated delivery date.
= 1.7.2 =
* Fixed issue regarding real time rates.
= 1.7.1 =
* Handled special characters in the product title and corrected a minor issue in API manager.
= 1.7.0 =
* Increased decimal places in Commercial Invoice.
= 1.6.9 =
* Total Price correction in commercial invoice.
= 1.6.8 =
* Introduced manual dimensions.
= 1.6.7 =
* Item quantity problem corrected in commercial invoice.
= 1.6.6 =
* Added 'Declaration Statement' and 'signature' area on Commercial invoice.
= 1.6.5 =
* Incorporated the new format for commercial invoice and enhanced line items quantity.
= 1.6.4 =
* Introduced HTS code feature.
= 1.6.3 =
* Fixed issue of redirection during tracking meta injection.
= 1.6.2 =
* Handled the case of address line(s) exceeding 35 characters.
= 1.6.1 =
* Introduced settings method available to countries.
* Enhanced API manager error handling.
* Bug fix on tracking.
= 1.6.0 =
* API Manager issue fixed.
= 1.5.9 =
* Introduced option to print commercial invoice.
= 1.5.8 =
* Stability Improvements.
= 1.5.7 =
* Introduced Commercial invoice.
* Introduced Bulk Label Printing.
* Introduced Advanced settings.
* Fixed : Base version and premium version conflict.
= 1.5.6 =
* Corrected API manager issue.
= 1.5.5 =
* Corrected PHP Version issue.
= 1.5.4 =
* Fixed: Issue with respect to deactivation of license.
= 1.5.3 =
* Improvement on license key implementation.
= 1.5.2 =
* Implemented license keys.
* Automatically update plugin from wordpress admin.
= 1.5.1 =
* Compatibility with Multi vendor Add On.
= 1.5.0 =
* Added filter for currency conversion rate.
= 1.4.9 =
* Corrected the random service code issue.
= 1.4.8 =
* Woocommerce Compatibility update for version 2.6.0.
= 1.4.7 =
* Introduced field "LocalProductCode" for country of origin-Saudi Arabia.
= 1.4.6 =
* Tracking code updated with latest.
* New Feature - Custom shipment tracking.
* Added filter for Label request and Rate request.
= 1.4.2 =
* Hiding those rates which comes as zero on DHL Test mode. No impact on live mode.
* Weight is now rounded to 3 decimals.
= 1.4.0 =
* Flyer option while configuring Boxes.
* Weight is now rounded to 3 decimals.
= 1.3.7 =
* Additional Insurance Option.
* Flyer option for Packing.
* UTF-8 bug fix while getting rates.
= 1.3.5 =
* Fixed issue of min weight 0.5.
* Added currency conversion rate.
* Added time zone offset adjustments.
= 1.3.4 =
* Tracking Details will be sending to customer along with order completed email.
= 1.3.2 =
* Fixed European Union List: Removed Switzerland, Added Croatia and Greece.
* Fixed the issues with countries without postcode like Kenya.
= 1.3.1 =
* Enhanced error handling.
= 1.3.0 =
* Countries with No PostalCode will be fetched rates based on Country Name and City.
= 1.2.0 =
* No Duty applicable if the shipment is within Europe.
* Base locations as PANAMA to work with out Postcode.
* Added DDP/DAP in the label as per the Duty Payment Type.
= 1.1.2 =
* Resolved UTF-8 encoding issue.
= 1.1.1 =
* Added order number as reference id in DHL Shipping label.
* Removed LocalProductCode from API.
* Readable debug details.
* Fixed Per Item Shipping packaging issue when multiple quantity of same product purchased.
* Checking POfferedCustAgreement is 'N' before processing the returned service.
* Used ProductShortName instead of LocalProductName to display Service name.
* Option to choose Duty Tax Payment Type and Duty Account Number.
= 1.0.0 =
* Initial stable version.

21 reviews for WooCommerce DHL Express / eCommerce / Paket Shipping Plugin with Print Label

  1. Rich
    4 out of 5

    (verified owner)

    The comments below are incorrect. Version 3.0.2 and 3.0.3 of the plugin were sending the wrong codes to DHL. However, after I contacted DHL and found the correct code, two updates were done and now the problem is fixed and the software is working correctly.

    This is not 4 star because I had to contact DHL several time myself for guidance before this was fixed.

    • Anindo

      Hi Rich,

      Thank you for rating and helping us in the process of fixing the problem. We apologize for the inconvenience that you have had.

      We will definitely take this experience which will add value to our support for future issues.

  2. Alfonso
    5 out of 5

    (verified owner)

    This plugin really works fine with WC 3.0.4 . Besides Its support people is excellent, very responsive.

  3. Espen
    5 out of 5

    (verified owner)

    Extremely well laid out plugin. They we’re even responsive when we had some feature requests for cross border customs handling. Thumbs up!

  4. Andreas
    5 out of 5

    (verified owner)

    superb plugin and very nice support!

  5. Heike
    5 out of 5

    (verified owner)

    I like this plugin because it saves a lot of time. And buy the way: The support is great, thank you very (!) much!

  6. Faisal
    5 out of 5

    (verified owner)

    great plugin, works perfectly and great support ! they will help you fix any issue

  7. York
    5 out of 5

    (verified owner)

    The support team for the plugin were kind, fast and professional – absolutely top rate.
    I gladly recommend this plugin and the great team behind it!

  8. Jorge
    5 out of 5

    (verified owner)

    Awesome support team. Quick and efficient responses to get plugin running in no time.

  9. Riccardo
    5 out of 5

    (verified owner)

    Great plugin! Fantastic support! Thanks!

  10. Susan
    5 out of 5

    (verified owner)

    Super support, very reactive and great follow-up. A true time-saving tool, thank you!

  11. CLAUDIO
    5 out of 5

    (verified owner)

    Great support!
    The plugin does the job.
    Claudio (Italy)

  12. Daniel
    5 out of 5

    (verified owner)

    The plugin works beyond expectations; the support is A (quick, kind and helpful)
    They really care about their customers! Thank you Wooforce

  13. Ilana
    5 out of 5

    (verified owner)

    This team is amazing! The service and support has made the experience of using this product wonderful. They have gone above and beyond.

  14. Kyle
    5 out of 5

    (verified owner)

    Customer Support is very quick and updates the plugins regularly

  15. Roxy
    5 out of 5

    (verified owner)

    Really fantastic customer service. Gave me a lot of help setting up this plugin and got it working perfectly. Would definitely recommend

  16. Hussein
    5 out of 5

    (verified owner)

    It’s easier to give simple plugins 5-star ratings but THIS IS EARNED.
    This error-free plugin is the must have for any e-commerce business looking to integrate DHL in minutes.
    Wooforce really proved that it’s a client oriented firm with its robust, fast and very reliable support.
    There is no doubt, I would go for any of their other plugins when needed.
    I would strongly recommend Wooforce products.
    Thank you Wooforce

  17. Taher
    5 out of 5

    (verified owner)

    there was an extra requirements for DHL in my country and the support team immediately add the requirements in a new release within 48 hours ! now that’s what I call a premium support .. Thank you .. 🙂

  18. plaid-pants
    5 out of 5

    (verified owner)

    Great plugin and amazing support. I got a reply almost instantly and they worked with me until my issue was fixed. A+

  19. Rone
    5 out of 5

    (verified owner)

    Great plugin that saves me a lot of manual work..!
    Minor issues to get it running with Danish DHL account, but superb development and feedback over about 2 weeks have made this plugin a perfect match to my shop..!
    Keep up the good work guys .!!

  20. ben.cecioni
    5 out of 5

    (verified owner)

    I had a few problems with DHL staff but, with WooForce support, everything went out fine. The plugin does what it says and could not do any better. Having a quick support is a amazing. I would recommend this plugin to anyone using DHL.

  21. Simon
    5 out of 5

    (verified owner)

    DO not use any other DHL plugin except for this one! Trust me.

    I use DHL Thailand for shipping and it was an absolute nightmare to get their API working using some other plugins (1stdeveloper) was one I tried, and it would only return shipping options for documents, we ship clothes. I spent a good week trying to get it to play nice with DHL API to no avail!

    WooForce’s plugin worked right out of the box for me, returned viable shipping methods and no problems were encountered at any point. SO massive thanks to these guys because it was going to be a huge pain to change shipping companies for the e-commerce part of our site to work. Thanks!!!!

    Also, customer service help is top notch, they were understanding and spent some time helping me test that this plugin would work before I even bought it, using my account details.

    I will be using WooForce for all my shipping plugins from now on. Thanks for writing awesome plugins guys!


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Frequently Asked Questions

Yes, using this plugin, you can generate shipping labels in bulk.

Yes, a commercial invoice is generated as a receipt after initiating paperless trade.

Yes you will be able to get existing account rates using our plugin.

You need to contact xmlrequests@dhl.com along with your Full Account details like account number, region, address, etc to get API Access.

Ideally it should work across the globe for DHL Express Service. Request you to check the demo site with your account details.

Absolutely possible to use this plugin only for the label-printing part.
And you can use our Table Rate Shipping Pro plugin for creating own rates for customers.

Yes. You can uncheck ‘Production Key’ option in the settings.

You can configure Product dimensions and weight in any unit. Plugin will automatically convert it to ‘lbs’ and ‘in’ for processing with DHL.

Yes. We have a support team working on for fixing any issues related with plugin.

For test mode, you only need to provide Account number, SITE ID and SITE PASSWORD.
User name (SITE ID): DeveloperID (can be found under "My Account" when you login to your developer portal)
Password (SITE PASSWORD): Developer portal password
In live environment, you need to provide the Account number and
User (API USER): Username (from the business customer portal / Intraship username )
Signature (API KEY): Password (from the business customer portal / Intraship Password)

  • simina

    simina - 1 week ago

    I got this error: DHL Express Return Shipment Error:111 : Error in parsing request XML:Error: Datatype error: In element 'LogoImageFormat' : Value '' must be one of [PNG, GIF, JPEG, JPG]. at line 92, column 154 Can someone tell me why?

  • Lorenzo

    Lorenzo - 1 week ago

    Hi Simina, The error message states that the logo image for the label is the wrong format. Supported formats are [PNG, GIF, JPEG, JPG]. Let me know if you have any queries. Regards, Lorenzo Team Xadapter

  • simina

    simina - 1 week ago

    Hi Lorenzo, Its okay now. I just leave it blank for now. But incase I will put logo on those format. do I need to put like this: \\logo.png? or just logo.png? and also how can I check log of a Shipment Validation Request??? I cant seem to see it on debugging mode.

  • simina

    simina - 1 week ago

    I got this error now.. Packed dhl_EXPRESS_EASY_BOX Warning: Cannot modify header information - headers already sent by (output started at /home4/ibt***/public_html/wp-content/plugins/dhl-woocommerce-shipping/dhl_express/includes/class-wf-dhl-woocommerce-shipping-admin-helper.php:89) in /home4/ibt******/public_html/wp-includes/pluggable.php on line 1210

  • Lorenzo

    Lorenzo - 1 week ago

    Hi simina, Please let us know the plugin version you're using. We had fixed this issue in our later version of the plugin. Currently we have 3.2.0 Regards, Lorenzo Team Xadapter

  • simina

    simina - 1 week ago

    Im using 3.2.0.

  • simina

    simina - 1 week ago

    I fixed it already. I think i did not fill the DHL currency. thats why. Uhmm anyways can you send me a default box sizes and dimensions to my email? Because i only fill the Express 1 to 2.

  • simina

    simina - 1 week ago

    Actually i thought its fixed already. that error is still there. when im going to generate packages (DHL Express) i will get still that error.. Can you guys have a prompt support pls? its like two days to get a reply..

  • simina

    simina - 1 week ago

    I already upgraded it to 3.2.1 already. Lorenzo do you have the correct box sizes. The inner and outer dimensions. Im using KG & CM.

  • Lorenzo

    Lorenzo - 1 week ago

    Hi Simina, Could you please raise a ticket in Xadapter support and provide admin credentials to your site so that we can check the issue, And regarding the box size we do not have any default box sizes. Regards Lorenzo Team Xadapter


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