Customer:
I have a problem printing shipping labels and commercial invoice, I have updated the plugin, but still face the same problem.
XAdapter Support:
You have not configured any boxes even though you have selected parcel packing as “Pack into boxes with weights and dimensions“. This is the reason for your error.
We request you to understand Parcel packing :
- Pack Items Individually: In this option, each item in the cart is packed separately. Total Shipping cost calculated by adding shipping cost of each item.
For example, The shipping cost of item X is $10. If the custotal shipping cost is $10 x 2, which is $20. - Pack into chosen from the defined boxes. This is the recommended option.
- Weight based: In this option, the weight of all the cart item is summed up and passed to get rates.
Once you have understo one or more boxes.
As far as commercial invoice is concerned, you can read documentation for the same.