All packages are set for sign on delivery, however it doesn’t show on our labels or receipts that we print via the plugin. How to fix it?

Customer :

Our FedEx account is set up so that all packages are set for sign on delivery. However, this doesn’t show on our labels or receipts that we print via the plugin. How do I fix it?


XAdapter Support :

Enable “Delivery Signature” option in the FedEx plugin settings.

Also, kindly download the latest version by logging into https://www.xadapter.com/my-account/.

 

Comments (2)

  • Roger
    Roger

    This works but it is global. What I need is an option on the Edit order page to enable Sign on Delivery. Not all packages need it, only some.

    October 4, 2017 at 11:20 am
    • Lorenzo
      Lorenzo

      Hi Roger,

      Currently we only have the option to set the signature on delivery as global settings, We’ll move it to the product settings once we have a discussion regarding this. Please give us few days.

      October 4, 2017 at 4:31 pm

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