Customer :
Support :
Our FedEx plugin calculates rates using weight and dimension of the product.
We have a debug mode option available in our plugin settings, enabling it will allow seeing the response and request sent to the FedEx.
In case, of any issue, you can trace it using log.
Also, we have a dedicated support team for our premium customers.
You can try our private demo so that you can simply get a visual idea that how it works and will it suit your business requirement or not?
Using our private demo, you can test our plugin with several products of different sizes and weights.
The live demo on our product page has some restriction, this is because the live mode is designed for generic access, so any modification in any field can lead to the instability of the demo plugin which can cause ambiguity.