Inside the downloaded folder, there is no zip. file

Customer :

I purchased ‘Woocommerce-shipping-pro’ and want to upload and install the plugin. I downloaded the plugin to my computer.
In your Installation Instructions, you describe to upload the zip. file and install. But inside the downloaded folder, there is no zip. file! Can you please clarify and explain. Thank you.


Support :

It can be a browser related issue. Kindly try installing the plugin using some different browser.

Also, please check the following link:

https://www.xadapter.com/problem-downloading-plugin-file-folder-gets-downloaded-without-zip-file/

In case, if the issue persists please let us know.


 

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