How to import and export WooCommerce Orders using Order / Coupon / Subscription Export Import Plugin?
Overview
The WooCommerce Order / Coupon / Subscription Import-Export plugin allows you to the CSV file. Under Order Import / Export tab, you can import/export/merge(update existing order) hundreds, even thousands, of orders using one file which saves your effort and time of manually adding order information.
For importing orders tore. With this plugin, you can also export order details as a CSV file.
Order Import/Export tab
The plugin takes CSV file as input. It maps each field of CSV file to the field of a particular order.
For example: Order_id field gets mapped to work correctly, you must map headers of all of the column correctly and you must ensure that all of the fields you enter must be in the correct format.
Note: If there is any mistake in your import file, your order import may not work as expected.
You must enter the order details in CSV file in structured format as given below:
- The first row must contain the column headers which are used for mapping the fields. The details about mapping field is given as below:
Column Heading Explanation Accepted value or format order_id Identification number of the order Numerical order_number Number of the order Numerical order_date Date of the order with time YY-M-D H:i:s
e.g 2016-06-22 10:08:29status Status of the order Text e.g. processing, completed, etc shipping_total Total cost of shipping the order Numerical shipping_tax_total Tax applied on total shipping cost Numerical fee_total An additional fee (any kind of charge) total Numerical fee_tax_total Tax on total of fee Numerical tax_total Total tax on the order Numerical cart_discount Discount on the cart amount Numerical order_discount Discount on the order amount Numerical discount_total Total discount for the cart Numerical order_total Order total after addition/deduction of tax/discount Numerical refunded_total Total amount which is refunded Numerical order_currency Currency of the order Text e.g. USD payment_method payment method used for paying the order amount Text e.g. COD shipping_method Shipping method used to ship the order Text e.g. Ground (UPS) customer_id Identification number of customer Numerical billing_first_name First name of the billing address Text billing_last_name Last name of the billing address Text billing_company Company name of the billing address Text billing_email The billing email Text billing_phone The billing phone number Numerical billing_address_1 The first line of the billing address Text billing_address_2 The second line of the billing address Text billing_postcode The postcode of the billing address Text billing_city The city of the billing address Text billing_state The state of the billing address Text billing_country The country of the billing address Text shipping_first_name First name of the shipping address Text shipping_last_name Last name of the shipping address Text shipping_company Company name of the shipping address Text shipping_address_1 The first line of the shipping address Text shipping_address_2 The second line of the shipping address Text shipping_postcode The postcode of the shipping address Text shipping_city The city of the shipping address Text shipping_state The state of the shipping address Text shipping_country The country of the shipping address Text customer_note Note for the customer Text shipping_items Contains Shipping method name and total shipping cost Method | Total e.g. method:2nd Day Air (UPS)|total:33.80 fee_items Contains name of the additional fee, total amount, and tax amount Fee name | Total | Tax tax_items Contains tax code and total tax amount Tax code | Total e.g. code:US-V.A.T-1|total:1.69 coupon_items Contains Coupon code, description of coupon, and discounted amount Coupon code | Description | Amount order_notes List of order notes for the customers Text download_permissions Shows if Order items are downloadable or not . 1 : Downloadable
0 : Non-Downloadableline_item_x Shows the details of line products which includes metadata also.
e.g.name, SKU, quantity, total amount, refunded amount, meta attributes like color, tax, etc.e.g. name:Men’s Cotton T-Shirt | product_id:1001 | sku:B11V1 |
quantity:1 |total:11.00|
refunded:0.00|meta:color=Blue|tax:0.00order_id Identification number of the order Numerical order_number Number of the order Numerical order_date Date of the order with time YY-M-D H:i:s
e.g 2016-06-22 10:08:29status Status of the order Text e.g. processing, completed, etc shipping_total Total cost of shipping the order Numerical shipping_tax_total Tax applied on total shipping cost Numerical fee_total An additional fee (any kind of charge) total Numerical fee_tax_total Tax on total of fee Numerical tax_total Total tax on the order Numerical cart_discount Discount on the cart amount Numerical order_discount Discount on the order amount Numerical discount_total Total discount for the cart Numerical order_total Order total after addition/deduction of tax/discount Numerical refunded_total Total amount which is refunded Numerical order_currency Currency of the order Text e.g. USD payment_method payment method used for paying the order amount Text e.g. COD shipping_method Shipping method used to ship the order Text e.g. Ground (UPS) customer_id Identification number of customer Numerical billing_first_name First name of the billing address Text billing_last_name Last name of the billing address Text billing_company Company name of the billing address Text billing_email The billing email Text billing_phone The billing phone number Numerical billing_address_1 The first line of the billing address Text billing_address_2 The second line of the billing address Text billing_postcode The postcode of the billing address Text billing_city The city of the billing address Text billing_state The state of the billing address Text billing_country The country of the billing address Text shipping_first_name First name of the shipping address Text shipping_last_name Last name of the shipping address Text shipping_company Company name of the shipping address Text shipping_address_1 The first line of the shipping address Text shipping_address_2 The second line of the shipping address Text shipping_postcode The postcode of the shipping address Text shipping_city The city of the shipping address Text shipping_state The state of the shipping address Text shipping_country The country of the shipping address Text customer_note Note for the customer Text shipping_items Contains Shipping method name and total shipping cost Method | Total e.g. method:2nd Day Air (UPS)|total:33.80 fee_items Contains name of the additional fee, total amount, and tax amount Fee name | Total | Tax tax_items Contains tax code and total tax amount Tax code | Total e.g. code:US-V.A.T-1|total:1.69 coupon_items Contains Coupon code, description of coupon, and discounted amount Coupon code | Description | Amount order_notes List of order notes for the customers Text download_permissions Shows if Order items are downloadable or not . 1 : Downloadable
0 : Non-Downloadableline_item_x Shows the details of line products which includes metadata also.
e.g.name, SKU, quantity, total amount, refunded amount, meta attributes like color, tax, etc.e.g. name: Men’s Cottotal:11|refunded: 0:00|meta:color=Blue|tax: 0:00 Each row contains the single order.
The Import Screen appears as shown below:
![Order import window[/caption]
You can import orders from CSV file or merge the orders with already existing orders by importing updated CSV file.
<h3 srcset=](https://www.xadapter.com/wp-content/uploads/2018/05/order-import-settings.png)
Import Orders
You can import all the required orders by using Import Orders. Click Import Orders, the window appears as shown below:
- Method 1: Select a file from your computer. Click Choose File to browse a required CSV file from your computer.
- Method 2: Provide FTP Details. If your CSV file is on the server, then do FTP settings as given below:
- Select the checkbox to enable FTP import/export.
- Enter FTP Server Host/IP.
- Enter FTP User Name.
- Enter FTP Password.
- Enter FTP Port number.
- Enter FTP Server Path.
- Select the checkbox to use FTPS.
- You get the mapping file option(s) for audown list as shown below:
[caption id="attachment_5276" align="aligncenter" width="258"]
Mapping File

Orders import page

Mapping the Field
Select a required option from the drop-to order_id .
Note: Mapping is very helpful if you are importing CSV from some other e-Commerce platform like Magento.
Evaluation field
It is used to modify the field are as given below:

Settings for Evaluation fields
- Assign any required constant value to field (=)
For Example : Suppose, you want to Order Status. Under Evaluation field, write =completed in Order Status row. - Add any required value to field (+)
For Example : Suppose, you want to Shipping Total. Under Evaluation field, write +5 in Shipping Total row. - Reduce any required value from field (-)
For Example : Suppose, you want to reduce 5 from Order Total. Under Evaluation field, write -5 in Order Total row. - Multiply by any required value to field (*)
For Example : Suppose, you want to Shipping Tax Total by 1.05. Under Evaluation field, write *1.05 in Shipping Tax Total row. - Divide by any required value to field (/)
For Example : Suppose, you want to divide Cart Discount by 2. Under Evaluation field, write /2 in row. - To Convert the order date to WooCommerce format, provide your CSV date format in evaluation field.
For Example: In CSV, If you have entered the date in correct PHP format as @ d/m/yy H:i:s ( @ 13/07/2016 4:24:25) , then under Evaluation field, you must maintain the same date format as @ d/m/yy H:i:s in the order_date row. Then the plugin internally converts it in WooCommerce format as 2016-07-13 4:24:25. - Append any field by required value
For Example : Suppose, you want to append Billing Company by Pvt Ltd. Under Evaluation field, write &Pvt Ltd in billing_company row. - Prepend any field by required value
For Example : Suppose, you want to prepend Billing First Name by Mr/Mrs . Under Evaluation field, write &Mr/Mrs[VAL] in Billing First Name row.
Note : Hover the mouse on ? (Help), you can see the information about Evaluation field. For more information on Evaluation field, See Evaluation field in Order Export Import Plugin for WooCommerce article.
![Order Import Window[/caption]
While importing orders with the applied coupon, the plugin connects coupon if the same coupon exists in the online store.</li srcset=](https://www.xadapter.com/wp-content/uploads/2016/06/Imported_order.png)
Merge Orders
Suppose your existing order got modified. To reflect that modified order intore, you can update the current order by importing modified order CSV file. This is called a merging of the order.
Steps to merge orders
- Go to teh Import section in the Order tab.
- Select Merge order if exists checkbox for modifying orders as shown below:
[caption id="attachment_72376" align="aligncenter" width="1186"]
Import order window

Order import mapping
Export Orders
If you export order using the plugin, you get a CSV or XML file which contains the data about all the orders of the WooCommerce online store.
You can export all the required orders by using the Export Orders option. The window appears as shown below:
[caption id="attachment_71887" align="aligncenter" width="1158"]
- Order Statuses: Select order statuses for which you want to export orders from the given list:
Order statuses
- Offset: Enter the order row number at which you wish to start the export.
- Limit: Enter the maximum number of orders that you wish to export.
- Start Date: Select the date from which you want to export the orders by clicking on the calendar icon.
- End Date: Select the date till which you want to export the orders by clicking on the calendar icon.
- Delimiter: With this field, you can change the comma separated file to your requirement.
- Columns: Select the checkbox for required columns if you want do that, simply enter the required column name for the specific column.
- Click Export Orders (CSV) or Export Orders (XML), the CSV/XML file gets auto your computer. The sample orders CSV file is as shown below:
Exported Orders
Note: You can download the Sample Exported CSV .
Exporting User role and additional metada from WooCommerce
You can also export user role and additional metadata from WooCommerce. To to add code Snippets in the child theme’s functions.php.
-If you are using Plugin Version 1.1.1, please refer - To Export additional WooCommerce Meta Data, please refer Export Additional Order Meta Data from WooCommerce.
Export order(s) from Order Page
You can directly to Dashboard > WooCommerce > Orders. The Order page appears as shown below:

Order Page
- Click Download to CSV file.
- To export bulk orders, select them. From Bulk Action drop-to CSV file.
Check out our Order / Coupon / Subscription Export Import Plugin for WooCommerce.
Comments (8)
Hey guys,
I have a questions about importing orders that are tied to subscriptions. I know that I’ll need to import any regular orders first (parent orders for subscriptions), however I’m not certain if I should also import “renewal” orders at the same time or if I should import subscriptions (separately), and then import the renewal orders.
I’m basically lost on the process for how orders/subscriptions are tied together.
Is it that subscriptions are connected to the parent order (and renewal orders to both?), or that all orders involving a subscription are connected through the subscription.
Any help on the process would be appreciated!
Hi,
You may please import all exported orders first and then the subscriptions.
Is there a way to import custom fields with an order import?
Hi Amanda,
You can import custom fields using the column header ‘meta:customfieldname’
Thank-you for sharing this interesting article using a import export plugin. I also want you to go through this tutorial that display customer order information https://www.wpblog.com/display-woocommerce-customer-order-details/
Hello, UPS is asking for which fields to write back to in order to update the orders. Is the import file from UPS worldship expected to update the orders with tracking number details? Or is the import file only expected to update the order status to completed and the tracking information is supposed to be sent from UPS via email?
anyone seen this?
Hi Mark,
Sorry for the delayed response.
By looking at your query, we would like to recommend you to check out our WooCommerce Shipment Tracking Pro plugin. https://www.xadapter.com/product/woocommerce-shipment-tracking-pro/
This plugin allows you to import CSV file that contains the Tracking Data of the orders. This way the plugin will update the order to ‘Completed’ and attach the tracking links to the order completion emails that directly goes to the customers.
Hope this helps.
Comments are closed.