Customer :
I recently purchased the premium UPS plugin. I provided the right information in the plugin’s settings, but all shipping methods added to my website are displayed as ‘Free’ now. The basic plugin was working fine before.
XAdapter Support :
We checked your plugin settings and identified what was causing this issue.
You have set the conversion rate as ‘$’. Ideally, this should be a numeric value. The conversion amount is entered if you use a different currency set up from that of your original location’s currency. This amount is multiplied with the shipping rates. Leave it empty if conversion is not required.
Set the conversion rate field empty and you should be getting accurate rates.