Customer:
Your FedEx plugin for WooCommerce provides an option for residential shipping. The tomatically.”
I have following queries:
- We have a FedEx account. How do we know if address validation is enabled for our account? I searched the website and could not determine if we have the service enabled.
- We ship to business and residential addresses. If we have FedEx address validation enabled and the checkbox in the settings is unchecked, depending on the address, will the shipping cost that is passed from FedEx be the residential or commercial delivery rate?
XAdapter Support:
The address validation service identifies whether the address is commercial or residential. To get accurate rates, it is a good practice does not matter whether you marked the address residential or not, the FedEx API will validate the address on its own and return the rates on the basis of that.
Address validation is an advance FedEx service that requires authorization from FedEx. You need to contact FedEx support. They will take you through the entire process.