Many of our custor.
Here are some of the possible reasons for this:
- Type of parcel packing you choose
- Including tax on shipment
- Customer Classification of rates
- Negotiated Rates
- Any price adjustment in services and packaging
Let’s look into each…
Type of parcel packing you choose decides how UPS will charge you on the shipping.
The UPS plugin has 3 types of packaging:
a) Pack items Individually – Here, since packaging happens individually, the rates come in
multiples if more than one item is present in the cart.
Lets take an example: An item with weight = 3lbs, dimensions = 15′ X 12′ X 4′ inch.
Let’s say the shipping rate for the above item is $35.52.
If we add one more item indoubles; since there are two separate packages.
b) Pack intom-defined box with items in
it. Once you select Box Packing option, settings for weight and dimensions are displayed. Click Add Box to setup the dimensions of Box. Enter the following fields:
- Length: Enter the required length of the box.
- Width: Enter the required width of the box.
- Height: Enter the required height of the box.
- Box Weight: For heavy packing boxes, enter the weight of the box as well, so that it gets considered while packing items intomized box.
- Max Weight: Enter the maximum weight allowed per box.
- Enabled: Select the checkbox to avail the box for packing.
Note: Unit of Dimensions and weight are same as in the General Settings. - Click Remove Selected Box(es) tomized box from the Box Size settings.
All the cart items are packed intomized boxes.
Since we have two units of the same item in the cart, stacking them to fit these two items, as shown below.
The shipping cost will be charged based on the weight and box dimension above. Screenshot of the shipping rates in the cart for the above box is shown below.
c) Weight based – Here the rate is fetched completely based on the weight of the shipment. With two items on the cart we have a total weight of 6lbs. Based on weight, below is the screenshot of the shipping rates in the cart.
Thus can see the differences in shipping rates based on the type of parcel packing we choose. Again these differences depends totally on the source and destination, and also on the size and weight of the items.
Including tax on shipment on UPS plugin will increase the shipment rate.
This criteria is applicable only to certain countries which charge extra tax on shipping. And the percentage of tax charged depends on the country’s tax laws.
Rates based on Customer Classification of rates.
The rates may differ based on the cusdown are as follows:
- Rates Associated with Shipper Number
- Daily Rates
- Retail Rates
- Standard List Rates
Note: You need to set corresponding rates under this section.
The UPS price calculatomer Classification.
Remember, these rates depend also on the shipment source and destination.
Negotiated rates also effects the rates on shipping.
Negotiated Rates are the contract rates established by UPS and your UPS Account Representative. Enabling Negotiated Rates within your shipping systems allows you tomers, and then proceed with your shipment.
This will show the discounted rates in the cart/checkout page.
Price adjustment in services and packaging.
You can adjust the shipping price by adding/subtracting the required amount to use the minus sign (–) for subtracting the amount. You can mention the amount in % and $ for each service.
For example, the shipping cost of Next Day Air (UPS) returned by UPS is $35.76
Price Adjustment for GROUND is kept as -5 % as shown below:
As a result, the Total Cost Displayed for Next Day Air (UPS) is $32.18 (the 5% of 3.58 is subtracted to get the actual shipping cost) as shown below.
You need to verify all these settings for understanding the reason for the price difference. If the rates differ even after checking all the above criteria, approach our support team with the debug details:
To get the debug details, enable the debug option in the plugin settings page and then place an order from the cart page. You will see a request and response info. Copy this info to help you!