Customer:
The create shipment is not generating labels. Error given check attachment.
Support:
As it says it’s an authentication error.
Usually, the error occurs if:
– The test credentials are incorrect
– The Production credentials are incorrect
– You to generate labels in the live mode.
The first two cases can be resolved by giving the correct credentials.
For getting access to generate labels in live mode, kindly follow the write up below and take up the certification:
Advanced Services Authorization to use Print Label feature
- You need to contact FedEx with the sample label generated using Test Account details.
- Please follow Post navigation