Customer:
I have the FedEx Shipping plugin installed. I created a test order and marked it as ‘processing’. On the right side of the order details page under ‘FedEx’ I click on ‘Create Shipment’ and nothing happens.
I have the plugin setup correctly using a production key.
Support:
We enabled the debug mode and tried reproducing the scenario for you.
We are getting the following error:
( [Severity] => ERROR [Source] => prof [Code] => 1000 [Message] => Authentication Failed )
Kindly check your credentials.
Also, you need Advance Services Authorization to use the print label feature in Live mode.
- You need to contact FedEx with the sample label generated using Test Account details.
- Please follow Post navigation