Why is DHL International shipping not showing up on our website?

Customer: DHL International shipping is not showing up on our website, at checkout. I have contacted DHL Tech Support, and they have verified that everything is setup correctly. I have confirmed that SITE ID and SITE PASSWORD are correct. It is just showing up on our website as a shipping option. We have DHL Basic. XAdapter Support: We hope you were successful in setting up the DHL plugin. For any help on setup of the plugin, kindly check the following link: How to setup [...]

Are the Site ID and Site Password fixed for WooCommerce DHL plugin?

Customer: Are the Site ID and Site Password fixed for WooCommerce DHL plugin?   Or can I change them with my custom values? XAdapter Support : The credentials like username and password remain fixed in a live environment. The Username and Passwords are the app ID and token, which should remain unchanged in the live environment. Let us know, if you need some help.   To know more about the product, checkout WooCommerce DHL Express / eCommerce / Paket Shipping Plugin with Print Label. Or checkout documentation section for more related articles.