Documentation
Can there be two labels on one A4 sheet, like in the original DHL programme?
Customer: We bought your WooCommerce DHL Express API plugin. Could you please tell me, if there can be two labels on one A4 sheet like in the original DHL programme? XAdapter Support: Currently, our WooCommerce DHL Express plugin provides an option to print one label per A4 page. Unfortunately, two labels cannot be printed on …
Can there be two labels on one A4 sheet, like in the original DHL programme? Read More »
Why is DHL International shipping not showing up on our website?
Customer: DHL International shipping is not showing up on our website, at checkout. I have contacted DHL Tech Support, and they have verified that everything is setup correctly. I have confirmed that SITE ID and SITE PASSWORD are correct. It is just showing up on our website as a shipping option. We have DHL Basic. …
Why is DHL International shipping not showing up on our website? Read More »
I want to include the stamps.com tracking number in a “completed order” email
Customer: I am considering the stamps.com plugin because I want to the tracking email generated from stamps.com itself. Can you send me a screenshot example of that part of your plugin? We already have shipping rates in place. Support: Sure ! We have attached snapshots of the order completion email (with tracking number). Let …
I want to include the stamps.com tracking number in a “completed order” email Read More »
I get the following error : Stamps.com – Unable to Get Auth: Authentication failed
Customer: I am using the stamps.com plugin with WooCommerce in WordPress. It is installed correctly, but when I go to calculate shipping I get the following error: Stamps.com – Unable to Get Auth: Authentication failed. I am pretty sure I have the correct UN and PW because I can use it actually to my stamps.com …
I get the following error : Stamps.com – Unable to Get Auth: Authentication failed Read More »