One of our customer:
Hello, I have UPS plugins, but I can’t work. When I finished address it can’t calculate the freight. Hope you reply thanks
So basically, while on the cart page, he was not able to check the Freight Rates for shipping as the UPS Freight services were not showing there.
Enabling Freight Services
While wanting the shipping rates for UPS Freight, one thing needs to enable freight:
After enabling and saving the settings, you will see some additional Freight Shipping services will be there along with other UPS Shipping services. To be able tore owners must enable these services. The image below shows enabled freight services:
Apart from these settings, there are a few things that should be kept in mind while dealing with freight shipping. Some of them are:
- UPS Freight is only available for the packages with weight exceeding 150 lbs.
- UPS Freight charges are generally more than that of normal shipping charges.
- Freight shipment can contain one product or a number of products.
Once these services are enabled you will be able to see freight rates on the cart page easily.
Freight Production Access Requirement
One of the other reasons why some WooCommerce store owner should have a valid access key with production access enabled on it.
As sometimes the sto follow some steps that are listed below.
- Log on to www.ups.com with the API User ID and password.
- Now click on Help Center at the very bottomer Service.
- Select Technology Support and click on Tools and Resources.
- From here select Developer Resource Center click on Access UPS Developer Kit.
- Here you will need to click on Manage Access Keys.
- Enter in your access key under the Request Production Access to obtain production access for Freight.
Once you get the Production Access successfully, the freight services, as well as rates, will be visible tomers on the cart page.
Hence these are some of the possible reasons you may not be getting freight rates on your online store’s website.