- This topic has 3 replies, 2 voices, and was last updated 6 years, 2 months ago by
.
-
Posts
-
-
Hi, we’ve been using your FedEx plugin for a while with great results, but we were wondering if there’s any way to disable emails going out when the shipping label is printed. We generally print labels a few days before shipment in preparation, and this tends to confuse customers as to when their product is actually going out.
We’re having trouble tracking it down in the code, but if you can give us which file to be looking in that would help immensely! Thanks!
-
Hi Shensel,
If you are stomer after label generation” in plugin settings –> Label Generation.
Just disable this and your problem should be resolved.
Let us know if you have any query. -
We’re unfortunately stuck using Version 2.7.3 for this site with no ability tomer and shipper” before.
-
Hi Shensel,
Yes, you have implemented the correct settings. However, there is another option in the settings page – “Send label in email tomer after label generation”. Just disable this option and you will not receive the email again. If you are still facing this issue, just drop in a request here.
Our team will look into it.
-
- You must be logged in to reply to this topic.