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While we enjoy and find the plug-in well written after purchasing 5 licenses for different customers the developer decided to null and delete our license agreement without notice because they now require you to “Repurchase” license every year. They fail to disclose this fact on all their documentation specially their product purchase page, cart, and receipt so we could not alert our clients that they would need to budget for an annual renewal fee. Furthermore when I contacted support about it they simply said they made a mistake in not fully disclosing, no apology or offer to rectify the situation, simply sorry you have to pay again. In addition we never received a warning email or notification that the plug-in had to be renewed.
I am peeved at the dishonesty and will most likely find a different developer.
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Hi Kenia
We apologize for the confusion caused, we usually have this one year license policy globally for all products but somehow we missed updating the product page, and its only mentioned in our terms and condition, page which applies do not offer any license for more than a year, neither did we mention that the plugin license is a life time, as most of the woocommerce plugins have only 1 year license or subscription.
We’ll update this on our product page soon.
Also we had the license expiry reminder mails sent tomers but recently there was some issues with that option so we had removed it.
Regards,
Lorenzo
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