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    • #58638
      Anonymous
      Inactive

      Hello,

      I’ve enabled debug mode” and every time I try to enter an address only to test, I get the message :
      “There are no shipping methods available. Please ensure that your address has been entered correctly, or contact us if you need any help.” and
      the USPS CACHED RESPONSE is : “Warning – The package weight cannot exceed 70 pounds.” while the product in the cart is only 0.2kg.

      Could you help me please?

      Thank you.

    • #58644
      Anonymous
      Inactive

      Hi bassira,

      Please raise a support ticket and share admin login credentials so that I can check this issue.

      Regards,
      Lorenzo

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