- This topic has 3 replies, 3 voices, and was last updated 6 years, 5 months ago by
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I have used your plugin in my site but as I have installed its free version in my wordpress site with woocommerce and fill the username and password of stamps.com, it is not calculating the shipping charges automatically on cart/checkout page. So I want to know for shipping calculation it is mandatory to purchase pro version or we can calculate shipping via free version.
Please suggest me.
thanks
Bhagirath Singh
Web Developer -
Hi Bhagirath,
The shipping calculation should work fine even in the free version, please make sure your products have weight and dimension. Also check if you have given the correct credentials in the username and password field.
Regards,
Lorenzo
team Xadapter -
Hi, I have the same issue…I bought the paid one thinking this was the issue but It didn’y fix it…to have dimensions as well?
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Hi Dean,
Yes the products need to have weight and dimensions, if you have only weight in the product, you can use the packing option as weight based packing in the plugin settings.
Regards,
Lorenzo
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