Viewing 3 reply threads
  • Author
    Posts
    • November 1, 2017 at 3:38 pm #56360
      Anonymous
      Inactive

      I paid for the UPS Premium and downloaded it into my woo-commerce site. When I clicked on ‘Activate” I got this message:
      “Invalid API License Key. Login to your My Account page to find a valid API License Key: No matching API license key exists. Activation error”
      I need help asap.

    • November 1, 2017 at 3:41 pm #56372
      Anonymous
      Inactive

      Hi,

      Do not worry.
      Firstly please note that the plugin will function even if the license is not activated. So you can go ahead with the normal shipping.

      Regarding the license, can you please raise this issue here and also provide us the order number so that we can validate the license key and resolve your problem.

    • November 8, 2017 at 9:34 am #56944
      Anonymous
      Inactive

      “Firstly please note that the plugin will function even if the license is not activated. So you can go ahead with the normal shipping.”
      I tried that but still does not work.

    • November 8, 2017 at 6:01 pm #56988
      Anonymous
      Inactive

      Hi,

      No worries.

      Just provide us admin access via the ticket. We will check it out.
      Alternatively, Enable debug option in plugin settings page and then place an order from the cart page. You will see a request and response info. Copy this in a text file and send it to us.

      We will analyze the debug response and immediately provide you the solution.

  • Author
    Posts
Viewing 3 reply threads
  • You must be logged in to reply to this topic.
Scroll to Top