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    • October 18, 2017 at 4:24 pm #55364
      Anonymous
      Inactive

      When i try to import subscriptions it fails.

      In the console on the import page, I see the following error:
      /wp-admin/admin-ajax.php?import_page=woocommerce_wf_subscription_order_csv&step=3&merge=1 Failed to load resource: the server responded with a status of 500 (Internal Server Error)

      In addition, i turned show errors and on the import subscriptions page, I see the following:

      Warning: require_once(importer/class-wf-subscription-orderimpexpcsv-product-import.php): failed to open stream: No such file or directory in /home/marketplace/public_html/wp-content/plugins/order-import-export-for-woocommerce/includes/class-wf-subscription-orderimpexpcsv-import-cron.php on line 176

Fatal error: require_once(): Failed opening required 'importer/class-wf-subscription-orderimpexpcsv-product-import.php' (include_path='.:/opt/cpanel/ea-php56/root/usr/share/pear') in /home/marketplace/public_html/wp-content/plugins/order-import-export-for-woocommerce/includes/class-wf-subscription-orderimpexpcsv-import-cron.php on line 176

      Very frustrating as I really need to get this sorted.

    • October 18, 2017 at 4:57 pm #55378
      Anonymous
      Inactive

      Hi Dave,

      Apologies for this error.
      The error seems to be coming because of file permission error in the folder. Can you please provide us admin access via the ticket so that our team can check it immediately and fix it?

      Don’t worry. We will resolve it quickly for you.

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