- This topic has 5 replies, 2 voices, and was last updated 6 years, 6 months ago by
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hi, how come the plugin doesn’t show the price of the shipping label in the backend? I think this is an important feature…!
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Hi Michael,
We haven’t added that feature for the easy post plugin, we have that feature only in DHL plugin as of now, its still under observation, so once we confirm everything with that plugin is working fine we’ll incorporate in our other plugins as well.
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ok because i got charged 3 times after clicking on the generate label 3 times… since it to the feature as well.
another question is how to certain size boxes? I filled out the box dimensions but it still generates each box seperately based on my product weight.
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Hi Michael,
The generate label option might take some seconds to produce the label so once its completed you should get a confirmation that the order has been shipped with the tracking information.
Regarding the box packing, you need to define a bigger box.
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another question, where to create a tracking page or something?
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Hi Michael,
Once the package i shipped the tracking information will be created, and when you mark the order as completed the tracking information will be sent tomated mail.
The custo find the tracking information in My Accounts->Orders page as well.
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