Viewing 1 reply thread
  • Author
    Posts
    • #52696
      Anonymous
      Inactive

      I just installed the upgraded version and the only thing that is working is the fallback rate. I enabled weight based parcel packaging but when I test it out in another windoes not update the shipping total to the live rate like it should, based on weight and the different zip codes that I enter when I test it. Please advise.

    • #52707
      Anonymous
      Inactive

      Hi Lexi,

      Please make sure you have enabled the real time rates, and make sure your products have weight and dimensions in the product level. Also make sure you have entered the correct USPS Webtools ID in the plugin settings.

      If you still face issue please provide the debug request and response, please remove the account details from the debug data.To get the debug data, turn on the debug mode in the plugin settings and while on the cart page copy the debug data and paste it here.

      Regards,
      Lorenzo
      Team Xadapter

Viewing 1 reply thread
  • You must be logged in to reply to this topic.
Scroll to Top