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    • August 22, 2017 at 12:28 am #52684
      Anonymous
      Inactive

      My shipping rates calculator on checkout stopped working after update, this is the message my customers get when they try to purchase “There are no shipping methods available. Please double check your address, or contact us if you need any help.”

    • August 22, 2017 at 6:51 pm #52712
      Anonymous
      Inactive

      Hi Adnan,

      Checked the site, the debug data error message shows that the user ID is incorrect, The username is the webto get the correct user ID.

      How to register for USPS Web Tools?
      Go to My USPS account)
      Under Sign Up, click Register Now.
      Enter all the required details in the given registration form.
      Click Submit.
      After registration, you will receive an Email containing your unique Web Tools User ID, password, instructions for next steps and requests for additional permissions.

      Let me know if you have any queries.

      Regards,
      Lorenzo
      Team xadapter

    • August 23, 2017 at 4:12 pm #52754
      Anonymous
      Inactive

      Corrected the USPS user ID and it worked, not sure why it broke without touching it in the first place, but happy got it fixed.

    • August 23, 2017 at 4:38 pm #52755
      Anonymous
      Inactive

      Hi Adnan,

      This could be because of saved passwords or browser cache. You shouldn’t have any issues now.

      Regards,
      Lorenzo
      Team Xadapter

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