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    • #50339
      Anonymous
      Inactive

      ### WordPress Environment ###

      Home URL: https://www.equinat-usa.com
      Site URL: https://www.equinat-usa.com
      WC Version: 3.0.9
      Log Directory Writable: ?
      WP Version: 4.8
      WP Multisite: –
      WP Memory Limit: 768 MB
      WP Debug Mode: –
      WP Cron: ?
      Language: en_US

      ### Server Environment ###

      Server Info: Apache
      PHP Version: 7.0.20
      PHP Post Max Size: 128 MB
      PHP Time Limit: 120
      PHP Max Input Vars: 3000
      cURL Version: 7.53.0
      OpenSSL/1.0.2k

      SUHOSIN Installed: –
      MySQL Version: 5.6.28
      Max Upload Size: 128 MB
      Default Timezone is UTC: ?
      fsockopen/cURL: ?
      SoapClient: ?
      DOMDocument: ?
      GZip: ?
      Multibyte String: ?
      Remote Post: ?
      Remote Get: ?

      ### Database ###

      WC Database Version: 3.0.9
      WC Database Prefix: usa_
      woocommerce_sessions: ?
      woocommerce_api_keys: ?
      woocommerce_attribute_taxonomies: ?
      woocommerce_downloadable_product_permissions: ?
      woocommerce_order_items: ?
      woocommerce_order_itemmeta: ?
      woocommerce_tax_rates: ?
      woocommerce_tax_rate_locations: ?
      woocommerce_shipping_zones: ?
      woocommerce_shipping_zone_locations: ?
      woocommerce_shipping_zone_methods: ?
      woocommerce_payment_tokens: ?
      woocommerce_payment_tokenmeta: ?
      MaxMind GeoIP Database: ?

      ### Security ###

      Secure connection (HTTPS): ?
      Hide errors from visitors: ?

      ### Active Plugins (30) ###

      Advanced Custom Fields: by Elliot Condon – 4.4.11
      AfterShip – WooCommerce Tracking: by AfterShip – 1.7.0
      Ajax Load More: Layouts: by Darren Cooney – 1.2
      Ajax Load More: by Darren Cooney – 3.1.0
      Bootstrap 3 Shortcodes: by Michael W. Delaney
      Filip Stefansson
      and Simon Yeldon – 3.3.10

      Broken Link Checker: by Janis Elsts
      Vladimir Prelovac – 1.11.3

      Child Theme Configurator: by Lilaea Media – 2.2.6
      Contact Form 7: by Takayuki Miyoshi – 4.8
      Flexible Posts Widget: by DPE WS&D LLC – 3.5.0
      Order / Coupon / Subscription Export Import Plugin for WooCommerce (BASIC): by XAdapter – 1.2.0
      PayPal for WooCommerce: by Angell EYE – 1.4.5
      VarkTech Pricing Deals for WooCommerce: by Vark – 1.1.7.1
      VarkTech Pricing Deals PRO for WooCommerce: by VarkTech – 1.1.7.1
      Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6
      Sucuri Security – Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.6
      FAQ: by Etoile Web Design – 1.5.37
      Ultimate Posts Widget: by Boston Dell-Vandenberg – 2.0.6
      UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
      DavidAnderson – 1.13.4

      WordPress Users & WooCommerce Customers Import Export(BASIC): by XAdapter – 1.0.2
      USPS (BASIC) WooCommerce Shipping: by XAdapter – 1.1.10
      Booster Plus for WooCommerce: by Algoritmika Ltd – 1.1.0
      WooCommerce Google Analytics Integration: by WooCommerce – 1.4.3
      Booster for WooCommerce: by Algoritmika Ltd – 2.8.2
      WooCommerce Menu Cart: by Jeremiah Prummer
      Ewout Fernhout – 2.6.0

      WooCommerce PayPal Pro: by wp.insider – 2.2
      WooCommerce Shipping Pro with Table Rate: by Xadapter – 2.8.6
      Simple Registration for WooCommerce: by Astoundify – 1.4.0
      WooCommerce: by Automattic – 3.0.9
      WordPress Importer: by wordpressdotorg – 0.6.3
      Yoast SEO: by Team Yoast – 4.9

      ### Settings ###

      API Enabled: ?
      Force SSL: ?
      Currency: USD ($)
      Currency Position: left
      Thousand Separator: ,
      Decimal Separator: .
      Number of Decimals: 2
      Taxonomies: Product Types: external (external)
      grouped (grouped)
      simple (simple)
      variable (variable)

      Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
      exclude-from-search (exclude-from-search)
      featured (featured)
      outofstock (outofstock)
      rated-1 (rated-1)
      rated-2 (rated-2)
      rated-3 (rated-3)
      rated-4 (rated-4)
      rated-5 (rated-5)

      ### WC Pages ###

      Shop base: #3764 – /shop/
      Cart: #5 – /cart/
      Checkout: #3765 – /checkout/
      My account: #7 – /my-account/

      ### Theme ###

      Name: equinat-usa
      Version: 2.5.1497181370
      Author URL: https://hillarynorfleet.com
      Child Theme: ?
      After migrating to a new server with the use of your plugin I am now seeing customers logging into each others accounts. I have the export of both the staging version and live versions and it appears the customer ids were all jumbled during the process. Hoping you can help get this corrected as soon as possible, as customers are very upset.

      website is https://www.equinat-usa.com

      I’ll be happy to provide both the spreadsheets if you provide an email address.

      Thanks!

      Here is my system status report:

      Parent Theme Name: Enigma-Pro
      Parent Theme Version: 2.5
      Parent Theme Author URL: http://weblizar.com/
      WooCommerce Support: ? Not declared

      ### Templates ###

      Archive Template: Your theme has a woocommerce.php file
      you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

      Overrides: enigma-premium/woocommerce/emails/admin-new-order.php
      enigma-premium/woocommerce/myaccount/my-account.php

    • #50342
      Anonymous
      Inactive

      Hi Hillary,

      Can you please provide us the csvs via ticket – support.xadapter.com
      We will check it out.

    • #50417
      Anonymous
      Inactive

      I uploaded the cvs via ticket as requested but have not received a response.

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