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    • June 28, 2017 at 8:53 pm #50146
      Anonymous
      Inactive

      Hello,
      I started using this USPS plugin and it works well for US.
      However, when I get orders from Canada, there is no “Create New Label” button, when I try to generate label thru “Generate Packages” button it gives me this error:
      API Authorization failure. User 243ELYPR5990 is not authorized to use API FirstClassMailIntl. [80040B1A, USPSCOM::DoAuth]

      Can you please help me figure out the way to ship to my Canadian Customers.

      Thanks.

    • June 29, 2017 at 4:21 pm #50187
      Anonymous
      Inactive

      Hi Adnan,

      Could you please raise a ticket in xadapter support so that i can check the issue. Also provide the admin credentials to your site with the site login url. Also try the priority mail service if it works for Canada.

      Regards,
      Lorenzo
      Team Xadapter

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