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My client wants both UPS and USPS as an option on his site for shipping.
In addition to this one, I bought the following plug in as well:
But now only the USPS plug-in works. I found some other cases online of this happening. But no solutions. Can you help?
The site is: [https://primalwoods.com/shop-list/]
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Hi Lisa,
That is not a problem.
It must be a simple settings issue.
Kindly provide us the following info –
– Screenshot of the plugin settings page
– Enable debug option in plugin settings page and then place an order from the cart page. You will see a request and response info. Copy this in a text file and send it to us.We will analyze the debug response and immediately provide you the solution.
NOTE :Please provide these details in a ticket to our support team as the details may contain sensitive data regarding your account. -
Hello support,
I am also getting the same problem, not seeing the Fedex, UPS and USPS as an option on cart page (https://www.kleenaturals.com/).
https://www.awesomescreenshot.com/showImage?img_id=2532142
https://www.awesomescreenshot.com/showImage?img_id=2531724
https://www.awesomescreenshot.com/showImage?img_id=2531725
https://www.awesomescreenshot.com/showImage?img_id=2531727Please check and help me fixing this problem.
Thanks
Gautam -
Hi Gautam,
Sorry we misseed out this query, We had some plugin conflicts in the past months, We’ve fixed the issue in our later release of the plugin updates. If you update the plugins they should work fine now.
Let us know if you face any issues.
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