Hi,

That’s strange.

We request you to our support forum along with the following details.

Kindly provide us the following info –
– Screenshot of the plugin settings page
– Enable debug option in plugin settings page and then place an order from the cart page. You will see a request and response info. Copy this in a text file and send it to us.

We will analyze the debug response and immediately provide you the solution.

Let us know if you have any query. We will help you.

I am having the same problem with UPS rates. Our product is VERY light, one gram each. they are tiny.

If 50 are ordered they ship in a UPS envelope overseas and weigh under a pound.

The price for shipping is correct if ONE product is ordered, but for each additional product the shipping cost goes up even though the weight is not going up by much.

I did not have this problem when I used the Ecwid shopping cart and UPS shipping option was native to that cart so it is something going on with this particular plug in.

Hi Mark,

Please check the packing option you have selected. Please confirm you are not selected pack item individual option.

If that to our support forum along with the following details.

Kindly provide us the following info –
– Screenshot of the plugin settings page
– Enable debug option in plugin settings page and then place an order from the cart page. You will see a request and response info. Copy this in a text file and send it to us.

We will analyze the debug response and immediately provide you the solution.

Let us know if you have any query. We will help you.