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    • March 18, 2017 at 11:07 am #41252
      Anonymous
      Inactive

      Setup plugin with test credentials, attempting to jump through the ‘very detailed label verification’ steps. No shipping rates showing up. Debug reveals following FedEx RESPONSE – any help?

      stdClass Object
(
    [HighestSeverity] => FAILURE
    [Notifications] => stdClass Object
        (
            [Severity] => FAILURE
            [Source] => prxy
            [Code] => 9999
            [Message] => Remote EJB method: getRates called on interface: com.fedex.nxgen.crs.v15.ientities.CrsInterface failed. Cause: weblogic.rmi.extensions.RequestTimeoutException: RJVM response from 'weblogic.rjvm.RJVMImpl@6c92e23b - id: '8973992811246036963S:qje01337.zmd.fedex.com:[7164,7164,-1,-1,-1,-1,-1]:domain:crs-server01337' connect time: 'Thu Mar 16 17:05:40 CDT 2017'' for 'getRates(Lcom.fedex.nxgen.crs.v15.ientities.RateRequest;)' timed out after: 5000ms.
        )

)
    • March 20, 2017 at 12:52 pm #41333
      Anonymous
      Inactive

      Hi Adam,

      This seems to be FedEx test server problem.
      Ideally, by now, the error should not come. Usually it take 4- 24 hours for test servers to come up.

      Let us know if the issue persists. We will help you.

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