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I have the USPS premium installed. I tried to update the plug in with my woo commerce site and the plug in fails. Similarly, I tried to upload the click n ship plug in and it comes back as ‘no plug ins found’. Add to that labels will not print because of an error message that says I am not authorized. I have all the permissions and information registered with the usps and with you. Yet this plug in absolutely does not work. How can this be fixed?
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Hi Harold,
We sincerely apologize for the experience you are having.
Do not worry!
We will help you.We can see that the your plugin is activated, so we do not see a problem in that.
However, if you are facing update issues, kindly provide us admin access tore so that we can help you quickly.For printing labels, you need to have special authorization from the USPS team.
Kindly have a look into obtain permissions for the print label and tracking information?”in the article – https://www.xadapter.com/setting-woocommerce-usps-shipping-plugin/
You will understand the process.Even if after this authorization, if you are getting some error, just provide us admin access. We will immediately check it and help you with the problem.
Note : For providing any kind of access, please raise a ticket and send us the details there.
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