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    • February 6, 2017 at 11:12 am #36662
      Anonymous
      Inactive

      Hi ,

      In our website we successfully tested the international shipping. But in the case of domestic shipping ‘create shipment’ is not working. We are from UAE (Abu Dhabi). Any other rules for domestic shiping inside UAE ?. Labels are not generated in the case of domestic shipping. While i am editing an order it shows the following error.

      Fedex Create shipment error: Severity : ERROR
      source : ship

      code : 2132

      messge : invalid item description for clearance of package 1.

      localized message : invalid item description for clearance of package 1.

      id : package_index

      value : 1

    • February 6, 2017 at 8:43 pm #36701
      Anonymous
      Inactive

      Hi,

      This error occurs when the product name is missing.
      Kindly give the product name and then you will be able to print the label.

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