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Hi,
I have imported 147 products for the first time with this plugin. However, despite the image column on the spreadsheet being identical to the one I exported for a sample, and the support team saying it was correct, my images are still showing up like this … First image showing fine and sized correctly, but the second and third images underneath the main are massive and not resizing as they usually would if I manually entered the new products. Help! I need these live by the weekend!NOt sure how to post screen shot here! Happy to if it gives an idea of what I’m talking about!
ThanksJo
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Here is the image;
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Hi,
We apologize for the inconvenience.
Don’t worry, we will look into that.
We would request you to raise a ticket at support@xadapter.com and share the csv there.
Regards,
Nea
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