- This topic has 1 reply, 2 voices, and was last updated 7 years, 2 months ago by
.
-
Posts
-
-
HI , I was trying to print a shipping label. I have enabled tracking ID, and set “automatic” for printing label. I have the premium version of this USPS plugin. I also received the web toolkit ID and password from USPS. I also asked USPS customers serve to grand the permission for shipping confirmation. But still, When I print a label, I don’t see the tracking number, and I also getting this error: XML Syntax Error: Please check the XML request to see if it can be parsed. [80040B19, USPSCOM::DoAuth]
Please help as I have no clue here.
Thanks.
Will
-
Hi,
This error usually comes when some special character is going in the request.
Kindly check the field like SENDER NAME, SHIPPER ADDRESS, COMPANY NAME in plugin settings .
In case if the issue still persist, kindly share a screenshot and raise a ticket at support@xadapter.com
Regards,
Nea
-
- You must be logged in to reply to this topic.