- This topic has 2 replies, 2 voices, and was last updated 7 years, 1 month ago by
Anonymous.
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December 13, 2016 at 12:56 pm #20849
Anonymous
InactiveHello, I also posted this in the wordpress.org website, but I am also posting here as I need a solution as soon as possible.
Since I updated your plugin to the newest version I am unable to use it. I used to have it set to manually be able to enter the weight and box dimensions, click “create shipment” and it would work great.
With the new update, I am super frustrated. I tried to create a shipment, put in my weight and dimensions, and got the following error code. “Fedex Create Shipment Error: Following product dimensions cannot be packed. Please configure correct box dimenions, Or set Individually/Weight based as parcel packing method.” I realized the setting was changed to try and pack boxes automatically so I went and changed the parcel packing method to “pack items individually”. After I did this I went to an order where I sold 1 item and tried to type in the weight and the dimensions of the box. I had some very weird error code.
Code: 6065
Message: Commodities are required
LocalizedMessage: Commodities are requiredI also got the error message “Warning: array_values() expects parameter 1 to be array, null given in /public_html/wp-content/plugins/fedex-woocommerce-shipping/includes/class-wf-fedex-woocommerce-shipping-admin-helper.php on line 982
I went through my products and they all have the shipping weight, size, tarriff code, etc. and couldn’t resolve the problem.
When I went into another order where I sold 14 items (thinking I could pack them myself into a single box), went to generate a shipment, and your plugin came up with 14 different shipments. I have screenshots of these issues, if you wanted to see them. Another issue is I have no way to get rid of the 14 shipments, no delete button, no void button, no going back.
All I want to do is be able to type in the weight and dimensions of a box and have your plugin print the shipping label like it used to do, are you able to fix this issue and let me have that option again?
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December 13, 2016 at 2:39 pm #20856
Anonymous
InactiveWell I seem to manually setting the package weight and box sizes?
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February 10, 2017 at 10:35 pm #37129
Anonymous
InactiveHi Brennen,
Sincere apologies for the late response.
With the new update, we have only removed the manual option at the settings page. Be rest assured that the option to adjust the box dimensions and weight is still present while creation of shipment. As soon as you click on ” Generate Packages “, the package details come up and you can adjust the details.
And as for the packaging problem, yes you have identified the problem correctly and even the solution seems the best one.
Let us know if you need any help from us.
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