Order broken after attempting to generate label - XAdapter

Tagged: broken, order &ndash, usps

This topic has 1 reply, 2 voices, and was last updated 7 years ago by Anonymous.

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- April 5, 2017 at 6:34 pm #42426
  
  Anonymous
  Inactive
  
  Hello everyone!
  
  So when I place an order (through the cart or manually) and then attempt to generate a USPS label, the page refreshes to this and breaks. The only way to recover the order is to disable the USPS plugin.
  
  All of the information in the plugin is accurate (my USPS user ID, etc) and the version I’m using is the latest version (I just bought the plugin yesterday).
  
  Thanks!
- April 6, 2017 at 4:35 pm #42519
  
  Anonymous
  Inactive
  
  Hi Brian,
  
  Please do not worry.
  Please enable debug option in plugin settings and then create shipment.
  You will get a request and response information. Copy this info in a text file and send it to our support team.
  
  We will analyze and get back to you.
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